Unfortunately, using the internet can represent plenty of risks in terms of privacy, information and goods the belong to the users, where in many cases money, assets, critical data and even identity can be at stake, thanks to unscrupulous people that have the intention to take advantage of other users and obtain profit or simply making them have a really bad time, exploiting vulnerabilities in browsers and operating systems.
The way in which these people try to take advantage of users online to obtain some sort of benefit can be very extensive and even curious. One of the most used and recent ways to perform scams on the internet is by portraying a false technical support specialist, and Microsoft is aware of this method of deceiving. That is why; the company offers a website to report a technical support scam in the case of suspicious about this form of fraud.
How the technical support scam works
This new method of scam where the involved people portray themselves as technical support employees works in a very tricky and simple way in fact. In details, users receive a message in which they are contacted supposedly by technical supporters from a company, addressing them in the way that it is completely believable, in order to earn the trust of the users and later make a move on providing personal information.
The way users are addressed and contacted can be very diverse, starting from simple pop-up messages and windows online, to the point where there have been cases in which users are directly called to their mobile or home number. This has been happening in many industries, especially the technology industry where technical support is obviously more common in direct comparison.
Reporting a technical support scam: Microsoft
Microsoft as a technology company that is leader in the segment have the commitment to avoid this type of scams. In order to achieve this goal, it is available the website https://www.microsoft.com/en-us/concern/scam?rtc=1, in which users can report and let the company know if they are approached by people they thing are technical support scammers, even if they are identified as a company.
In the platform is possible to provide information respecting the possible scam company or representative, address, country, details about interaction, date and more. Therefore, Microsoft is