Customer service and support are very important aspects of the purchase and sale process of any product, since after it there may be doubts or question frequently users end up having almost for sure.
Therefore, big companies and enterprises offer support channel for consultation and queries their use ma want to perform, such as Microsoft Support as the platform offered by the company from Redmond to help.
What users may find in Microsoft Support site?
Specifically, the Microsoft Support site is an online platform offered by the company, in which is possible to find help respecting all the products sold by it in every line of software and hardware solutions released.
From downloading drivers to find information about products and obtain costumer service by phone or by chat, the Microsoft Support site is the page to use to deal with any inconvenience any product sold by Microsoft is producing, regardless of their nature.
To access this service from the company the user just have to visit the platform support.microsoft.com, from any browser of choice.
In there, a search bar will be the first element to appear where the user is going to be able to write any keyword respecting help or query needed, such as product model or line, software and hardware, business solutions, news and more that will lead to different sections, forums and other platforms to provide quick solution to inconveniences or issues.
In case the user did not know about the problem their having, how to describe it or the exact model of product or software involved to provide to the platform and obtain proper help.
Below the search bar there are different options to choose respecting software platforms and product lines offered by Microsoft, such as Windows, Skype, XBOX, OneDrive, Office, Surface, Edge, Surface devices and many more, getting the user to different sections regarding the chosen product to solve different problems.